Frequently Asked Questions
Everything you need to know about your MoveekBuddyShop experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your materials sustainably sourced?
At MoveekBuddyShop, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer support team.